Payment can be made either by PayPal or by Credit / Debit Card using the secure PayPal checkout. We take VISA, Mastercard and Maestro. Unlike some Online Shops we do not charge extra for Credit Card payments. We can also now accept payments via Apple Pay and Google Pay.
Pay in 3
Make one payment today, then pay the rest in two interest-free monthly payments. Available on purchases from £30 to £2,000. Apply easily through PayPal using the link in the Shopping Basket and get an instant decision.
ATTENTION TRADE CUSTOMERS: In addition to the above payment methods, and subject to credit references, we may be able to offer you a 30 day account. You can apply for a Trade Account HERE - once approved you will receive your own personal access code which allows you to see your net purchase prices and choose payment against invoice. You can of course also order by phone or by mail if you prefer.
FREE DELIVERY OVER £95*
Mainland UK Only (Not Scottish Highlands, Off-Shore Islands or N. Ireland) - see details below
We currently ship out Monday - Friday (apart from Bank Holidays) and orders received before 2.00pm on those days will normally be sent straight out. Orders received after 2.00pm and on Weekends / Bank Holidays will leave the next working day. As deliveries are made with either DX Express or Royal Mail we have no control over the actual delivery time of packages which may be any time between 8.00am and 6.00pm.
We are unable to ship to Mainland Europe or the Republic of Ireland.
Click & Collect:
We now offer the possibility of collecting your order from our warehouse in Welshpool, Powys - the "Gateway to Wales". Please chose this option in your basket. Collection is by appointment ONLY, we do not have a retail outlet. The order confirmation will give you a contact telephone number where you can arrange your collection. Please note that collections are only possible Monday - Friday 9.30am - 1.30pm.
Delivery charges to Mainland UK:
| DX Express "Next Day" | £7.95 | Free on orders over £95 |
| DX Express "Before 10.30" | £17.95 | England / Wales only, max. 20kg |
| Royal Mail "24" | £4.49 | Maximum 3 litres / 3kg* |
| Royal Mail "48" | £3.49 | Maximum 3 litres / 3kg* |
NOTE:
*Royal Mail services are not available for items classed as hazardous, e.g. Aerosols, Fuel Additives and Windscreen Washer Fluids.
*DX Express "Before 10.30" for this option orders must be placed before 2.00pm, to be delivered before 10.30am on the next working day (orders received after 2.00pm under this delivery option will be shipped out on the following day)This service is only available for deliveries to England and Wales.
With shipments sent via DX Express you will receive an e-mail with tracking details once the order has been shipped. Mainland UK delivery does not include the Highlands and Islands of Scotland (as defined by DX Express), Northern Ireland, Isle of Man and Isles of Scilly - in case of uncertainty please just type your postcode into the box provided in the Shopping Basket. If you chose Royal Mail you will receive a text direct from them.
Highlands of Scotland, Scottish Islands, Isle of Man, Isle of White, Isles of Scilly :
| DX Express (3-4 days) | | Cost calculated in basket** |
| Royal Mail "24" (2-3 days) | £4.49 | Maximum 3 litres / 3kg** |
| Royal Mail "48" (3-4 days) | £3.49 | Maximum 3 litres / 3kg** |
**These services are not available for items classed as hazardous, e.g. Aerosols, Fuel Additives and Windscreen Washer Fluids.
If you select "DX Express" on orders up to 15 litres (15kg) we may ship these with Royal Mail and may split into multiple parcels.
With shipments sent via DX Express you will receive an e-mail with tracking details once the order has been shipped. Please note that although the service is classed as "24" or "48" please allow 4 - 5 working days for delivery, especially to remote areas. If you chose Royal Mail you will receive a text direct from them.
Please enter your Postcode into the box provided in the basket, choose the relevant option and the carriage charge based on the size of your order will be shown.
Northern Ireland:
Due to current Brexit legislation we can only supply to private individuals, not to a business. We will ship your order with Royal Mail and may split your order into two or more packages.
Channel Islands:
We are now able to ship directly to Guernsey and Jersey via DX Express. Please select "Guernsey" or "Jersey" in the Shopping Basket and the carriage charge based on the size of your order will be shown. Note that once you select your choice of country in the basket the items will be zero rated for VAT purposes. You will be liable for any charges incurred when the goods are imported.
General:
Please include your mobile phone number when checking out so that you automatically receive an SMS from DX Express / Royal Mail confirming that the goods have been collected from our warehouse and informing you of the expected delivery date and one-hour slot. All deliveries sent with DX Express are supplied on a signature required service. If you have asked for the parcel to left in a safe place, we will convey this instruction to the courier but cannot guarantee this will be done as the service is a POD service and items left without signature are at the discretion of the driver. Please note that DX Express may use sub-contract transport companies - we cannot therefor guarantee that specific instructions, especially requests for the driver to call beforehand, will be carried out. Please bear in mind that these drivers often have a hundred or more deliveries to make in one day!
NB. We cannot be held responsible for delays in delivery caused by the Courier.
If the customer requests delivery to be left in a 'safe place' we cannot be held responsible for loss.
Carriage / Packing charges are subsidised and do not even cover our own net costs - we do not make a profit on carriage! If you have any queries regarding our carriage charges or delivery to an address, please contact us. Please be aware weights shown on products are approximate and shown only as a guide to the total weight of your order.
*Net Order Value.
